Whether you're sending your first document or rolling Doc Sign Flow out to a whole team, this help center points you to the right answer fast. Below you'll find the main topic areas, followed by the questions people ask most. For hands-on, click-by-click walkthroughs, head to our step-by-step guides; for anything else, our team is one message away on the contact page.
New here? The quickest way to learn the product is to send a real document to yourself: upload a PDF, drop a signature and date field, send it, and sign from your phone. You'll see the whole flow — secure link, signing, and the sealed PDF with its audit trail — in under two minutes, all on the free plan.
Getting started
Create your account and send your first document.
Sending & signing
Signing links, signer order, and reminders.
Templates
Save and reuse documents you send often.
Teams
Invite members and share a workspace.
Security
Access codes, OTP, audit trails, and certificates.
AI & API
Draft with AI and build with the API.
Popular questions
How do I send a document?+
From the dashboard, upload a PDF or Word file — or pick a saved template — add your signers, drag signature, date, and text fields onto the page, then click Send. Each recipient gets their own secure link.
How do signers receive documents?+
They get a secure link by email, or you can copy the link and share it however you like — WhatsApp, Slack, or your own email. Signers never need an account or app to sign.
Can I set the order signers sign in?+
Yes. For multi-signer documents you can require a specific order, so each person is only notified once the person before them has finished. You can also let everyone sign in parallel.
Where are my signed documents?+
Open any completed document to download the sealed, signed PDF and review its full audit trail — who viewed and signed it, when, and from which IP address.
Is a signed document legally recognized?+
Electronic signatures are recognized under laws such as the US ESIGN Act and UETA and the EU's eIDAS. Every completed PDF carries consent capture, timestamps, and a certificate of completion as supporting evidence.
How do I reset my password?+
Use the 'Forgot password?' link on the login page and follow the emailed reset link. If it expires, just request a new one.
Can I use my own branding?+
On paid plans you can add your brand name, color, and logo so the signing experience and completed documents look like they came from you.